Job Description

Job Description

Job Description

Overview

Longfellow Hotel is seeking valet drivers to join our team in Portland. We are a 48 Room luxury hotel offering both valet services and car transport on the peninsula of Portland. 

Salary Range: $16.00 - $31.00 per hour. This range factors in tips.

We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets.

What we offer

• Competitive Salary & Benefits
• Excellent Training and Development opportunities 
• Discounted hotel stays at all our properties – First stay for free and 50% there out 
• Access to Employee Rate program at New England Inns and Resorts Association (NEIRA) member properties 
• Discounted meals at our food and beverage operations Twinflower Café and Five of Clubs – 50% 
• Discounted services at our spa operations Astraea
• Enrollment in our Flex Spending Accounts (FSA) and Dependent Care programs 
• Enrollment in Healthiest You, a medical services provider giving you virtual access to doctors and mental health specialists 
• Voluntary enrollment in individual health insurance at a discounted rate 
• Voluntary enrollment in dental and vision insurance at a discounted rate 
• Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions 

Responsibilities

What you’ll do

• Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
• Inspect every vehicle before safely parking it, noting all findings.
• Explain valet rates to customers. 
• Observe traffic laws and safe driving practices.
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
• Come to work in your clean uniform every scheduled shift, on time, and ready to work.
• Remain in complete uniform for the entirety of your shift. 
• Assist management with additional duties as assigned.

Qualifications

What you need

• A valid state driver’s license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

Location

US-ME-PORTLAND

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